House rules

We want to make your visit to the Humboldt Forum as pleasant as possible. To this end, the Stiftung Humboldt Forum im Berliner Schloss has published the following house rules, which apply to all visitors to the Forum.

 

Preamble

The purpose of the house rules of the Stiftung Humboldt Forum im Berliner Schloss (hereinafter referred to as the “Foundation”) is to make your visit to the Humboldt Forum im Berliner Schloss as pleasant as possible. The house rules are binding for all visitors, guests and other users of the Humboldt Forum im Berliner Schloss. By entering the Humboldt Forum im Berliner Schloss, you are accepting the regulations set out in the house rules, as well as all other instructions which are issued in order to maintain operational safety. These apply to the employees of the stakeholders involved in the Humboldt Forum (the Foundation, the Humboldt-Universität zu Berlin, the Stiftung Preußischer Kulturbesitz and the Stadtmuseum Berlin), tenants and other persons engaged by the Foundation and the stakeholders (service providers, contributors, etc), subject to them being able to properly perform their duties at the Humboldt Forum.

 

I. Area of applicability

These house rules apply to the entire premises of the Foundation.

 

II. Opening times

The postings and public announcements apply.

 

III. Code of conduct

IV. Special behavioural rules for exhibition areas

Encounters with sensitive art and cultural objects require special care and measures in order to protect them against damage. Reasonable and cautious behaviour is required not only to protect the exhibits, but also to show consideration for other visitors.

Demonstrations, rallies and the distribution of materials of any kind are prohibited in the areas which are used for exhibition purposes.

 

V. Rules of conduct for outdoor areas

The following rules of behaviour also apply to the outdoor areas of the Humboldt Forum im Berliner Schloss.

 

VI. Lost property

Lost property will be stored for a period of four weeks at the visitor service Email. Information in relation to this is available from the visitor service at the ticket office and at the information counters.

Unclaimed items will be handed over to the Central Lost Property Office in Berlin after the expiry of the retention period.

 

VII. Video monitoring

Video monitoring is in place at the Humboldt Forum im Berliner Schloss. Video monitoring is expressly indicated by signs.

Data protection information on video monitoring in accordance with Articles 13 and 14 GDPR can be found here. All questions regarding data protection should be directed to the data protection officer at the Stiftung Humboldt Forum im Berliner Schloss ([email protected]).

 

VIII. House rules

The supervisory and security personnel are instructed to enforce these house rules. Therefore, the instructions of the supervisory and security personnel must be followed. The instructions may go beyond the listed rules of conduct in situations which are especially dangerous.

If the security situation so requires, the Foundation reserves the right to carry out general, ad hoc or random checks of luggage and/or visitors.

In case of breaches of the house rules or disturbance of domestic peace, permission to remain in the area of validity of these house rules may be refused and a temporary or permanent ban can be issued.

Should breaches of the house rules constitute a criminal or regulatory offence, these will be reported to the police.

 

Further information